I bought as a guest. Had to return the item. contacted the seller who said it hasn’t arrived yet a

[milli_7260]

The seller hasn’t received my return though tracking was provided. They said contact eBay to get refund -how. I bought as a guest

[*casey*]

Was the item a 'change of mind' or did you  receive 'an item not as described' ?

If it's the latter, did you go through the process of opening a dispute through eBay's Money Back Guarantee ?

If yes, what status is the claim showing ? Can you ask eBay to step in ?

Read the information in this link and please give more details

https://www.ebay.com.au/help/buying/returns-items-not-received-refunds-buyers/returning-item/returni...

[gutterpunkz05]

Where did you get the return address from, and what does tracking show.

[*casey*]

"They said contact eBay to get refund"

Without giving the seller's name, what is the item number ?