Yet again, the online portal is broken, with Aust. Post refusing to even
acknowledge the issue. All morning spent wasted trying to get this stuff
done. So just a heads up - if you're selling items overseas, it's best
to pretend it's 1997, take a pen ...
Anyone else having issues this morning? The backend seems to be ok, but
the storefront is not loading properly. Items links are gone, along with
most of the banners, profile description, etc. Different browsers,
diferrent devices, same thing.
For the last couple of years, Ebay has always added VAT/customs charges
to sales from the UK. But the last few sales I've had only have item and
shipping costs (apart from one to Northern Ireland). These are items
from low value to a couple of hundre...
Can anyone point me to where Ebay state in their seller terms and
conditions the Final Value Fees and the import tax the buyer pays? eg -
just sold a book to NZ for $30, with $24 post, with the buyer paying an
added $8.10 GST. The seller fees are bas...
Anyone else having trouble with Seller Hub at the present time? All my
listings have vanished, along with sales/purchase history, etc and
unable to list items. Tried logging out and in, but can only presume
Ebay is messing around somewhere. Bloody fr...
It appears the Ebay customer service crew have been given a new script
to read this week with regards to international orders. When I rang
earlier this week - after already been given refunds on previous
overseas orders - I was told those refunds wer...
Yes, I've been reimbursed three times now for numerous orders...and will
be in touch again on Monday. That someone at Ebay is blaming Australia
Post for this is laughable.
As mentioned previously, Ebay are aware of the issue with international
orders - it's an error and it's still not fixed, but they will credit
the balance when you speak to customer service. Just have the order
numbers ready, along with the postage am...
Spoke to customer service again this morning, as all overseas orders
currently being place are at a cheaper shipping rate than they should
be. Pleasingly, they know it's a major problem and have agreed to credit
the balance owed back to me. So if thi...
It has to change - if you do any basic search, it shows everyone's
listings with ridiculous postage rates that do not conform to reality
set by Australia Post. That is has gone on for this long is outrageous.
