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Resolved! Voucher not applied at purchase

I bought an item for $50. Below the listing was a $20 discount from ebay. I clicked on the button which changed to applied however it did not apply to my purchase and I was charged the full amount.I have tried to contact ebay through help but they co...

Contacting Ebay

Is there a better way to contact eBay? The chat option is just so dumb and not leading me to the right path and UI/UX is so annoying that I cant connect to the agent through the chat system and my emails to ebay never had a response. There are lot of...

Edit Feedback

I have left neutral feedback for a seller. I have since discovered that the issue was my own fault during the ordering process, not the seller. I am now unable to find how I can amend that feedback. Is this even possible?

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  • 2 replies
  • 0 Helpful

Payment

I haven’t been paid for an itemsold, I get the message, “released for request ID”. How can I contact a person at eBay to ask?

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  • 134 Views
  • 1 replies
  • 0 Helpful

Item returned, refund not received

Long story short:- I purchased an item- It was not as described- Seller confirmed they would accept a return- Item tracked as "delivered" by eBay's own tracking on Feb 4- I should've received my refund within 5–7 business days (eBay tracking says by ...

Global Shipping refund issue

Hi I bought am amplifier from the UK and it arrived damaged. I put in a claim with the global shipping program and received an email on 16/02 advising my claim was successful and I would be receiving a refund within 3-5 business day. As of today I am...

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  • 157 Views
  • 1 replies
  • 0 Helpful

From pickup to postage

I have sold two items that I originally had up for pickup only. The buyer wants them posted which I am happy to do but I cannot change the form of pickup or delivery now as I’ve already accepted the offer for sale. Should I just cancel the order and ...

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  • 347 Views
  • 6 replies
  • 0 Helpful

Ebay International Shipping put my label on someone else's package, how do I resolve?

Hi, so I received a package that was sent through the Ebay International shipping center today. I had ordered some toys for my daughter's birthday that I could only find in America. When I received the item I was confused as it had my name and addres...

Inquiry About Suspicious Message Regarding My Listing

I am currently selling a few items on eBay and recently received a message that appears to be from eBay. However, I have never received a message like this before, which makes me concerned that it might not be legitimate. I also checked my account on...

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  • 231 Views
  • 2 replies
  • 0 Helpful

Bought item as a guest but can't contact seller

I bought an item as a guest and I need to contact the seller as it is the wrong item. When I follow the directions from ebay about contacting a seller after buying as a guest, the system just keeps looping me around and asking me to sign up for an eb...

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  • 507 Views
  • 3 replies
  • 1 Helpful

Help me

i still haven’t received my refund that I returned 

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  • 438 Views
  • 11 replies
  • 0 Helpful

Selling

Does anyone know how one speaks to a person at EBay Australia?? Ph no?? Thanks!

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