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25-09-2023 07:54 AM - edited 25-09-2023 07:54 AM
You have to be accurate when you open a case, or you will lose the case.
For example, if something is missing from a parcel it is not an INR case, but an INAD case.
The product has a brand (Rayhong). If you call it fake, it means it is a knock-off of that brand. It does not mean it does not do what it is supposed to do.
Additionally, if you complain that it is liquid and the title/description says it is liquid, eBay will think that you have not read the description.