I am very annoyed I can't even get to contact anyone at Ebay. I have bought thousands of things from e bay and have always had a great experience and comments are A1 from all I have bought from. Now I need help and am not happy I can't get on to anyone in the company to talk to about this seller. I have all the proof they promised a refund and said they have refunded me and they haven't. Thinking of not ever buying again and I do spend thousands on here. not happy.