these discussion boards are a member-to-member forum, you are not communicating with eBay representatives here.

Some board rules

- you are not allowed to name sellers by their ID or personal information

- you are not allowed to put your email address in a post

You will find that your Opening Post will be edited to remove the bits that are not allowed.

Now, as for offering you advice, you need to contact the seller.  If they are not helpful you can open a PayPal claim for Item Not Received as the payment was less than 45 days ago.  DO NOT let the seller string you out with claims like "I will re-send the item and it should be there within two weeks" or "let me check with Australia Post and I will get back to you".  Put the claim in.