Hi otakugal3000,

Sorry to hear that your parcels are being delivered incorrectly. Our parcels should be delivered the address listed on the parcel. Incorrectly delivery is an issue that we take very seriously.

Our contact centre will definitely be able to log a complaint for you and forward it to the delivery centre and pass it on to the drivers.

You can also send us an email through our contact us page on our website.

http://auspo.st/15EYzb8

Please let me know if there’s anything else I can help you with

Priscila