I bought a euro grande from them.. Used it a couple of times then it caught fire at front behind knobs. Melted the knobs and electic ignition system. They said it could only happen if hood was left down. They sent replacement parts. It happened again. They just will not return calls or emails. I then got parts elsewhere and fitted them and it happened again in front of me. The valve is leaking gas behind knob. This is dangerous. They simply refuse to do anything. Their 12 month warranty is worthless as is the BBQ.