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@davewil1964 wrote:

Paid for in a single transaction, d*g. 2 x 500g satchels worth.

 

 

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Oh.... the bit about seller protection threw me off. You only compromise SP if you send items paid for separately into one package. If someone buys 10 of my items, makes one payment and I send 10 packages (with adequate proof of postage), I'd be paying a bunch in P&H, but I wouldn't lose SP on the transaction or any single item. One payment needs one "proof of postage", but it's not in issue if it has more than one.

In that case, as long as I couldn't forsee the buyer wanting separate packages (which may be a consideration for breakables), then I wouldn't bother asking and just refund.