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on 23-05-2012 11:18 PM
Ok having read through the first page of all these posts I’ve decided to throw in my 2 cents worth. Most likely it will be farting against thunder but here it is anyway.
In simple terms if it were not for buyers seller’s wouldn’t have a business. Therefore if you look at the process it goes something like this: Buyer purchases item, Buyer pays for Item, Seller ships item, Buyer receives Item. Transaction closed.
So once the buyer has filled his obligation of paying for the item he has in effect completed his part of the deal and now trusts the seller to do his part and promptly ship the item as described. The buyer can only confirm what he purchased, is as the seller described, only once he receives it.
So when it comes to leaving feedback the buyer can only honestly do so once he or she gets the item. The seller on the other hand has already received his payment before he or she even shipped the item so he or she can leave feedback on buyer at that point. This is good customer relations, basically it says thank you for your business you have done your part which I as a seller acknowledge. By not leaving feedback until the buyer leave feedback basically says that as a seller even though I have got your money I still don’t trust you.
This from the buyers point would make me question the honesty and integrity of the seller, If he or she is offering a crap service or goods they deserve bad feedback, and by trying to protect themselves by holding feedback back until they receive a positive feedback suggests that the seller is far from honest.
If I were to take that same mentality as the seller who will only give feedback once the buyer has BUT as a buyer then my stand would be something along these lines – Purchase an Item from a seller but don’t pay for it until the Seller leaves positive feedback or take it one step further and only pay for the item once I have actually received it and the seller has left positive feedback.
Ridiculous isn’t it there would be no ebay if that were the case.
So the question is why must the buyer who’s put themselves out there first and handed over their hard earned cash be subjected to “gorilla” tactics so perceived dishonest sellers (their mere actions create this perception) can try look good.
It’s all about trust the buyer trusts the seller by paying first. But if the Seller cannot trust the buyer to leave honest feedback then the sellers honesty and integrity is in question!