Global Shipping Program - do you mention it in feedback?

chezzy
Community Member

Recently I had my first experience with Global Shipping, a small light weight item that would have cost USD$12-$13 by USPS First Class International normally. Instead it cost twice that and took twice as long. I have always tried to avoid GSP but was unable to in this case.

 

The item was despatched quickly, the item itself I am very happy with.

 

Was not happy that the package took a tour of America and also sat in Melbourne for a week before it was delivered.

 

GSP/Pitney Bowes has really let the team/transaction down I feel. Should I mention it in the feedback or mark DSR/stars

accordingly. Dilemma! What do others do?