And another entry from me...

WHAT DOES EBAY SAY ABOUT WHEN TO LEAVE FEEDBACK?

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Ebay Feedback Tutorial

Question: 4 / 7

Each member must decide how best to manage their reputation. eBay's internal research has shown that sellers who leave Feedback upon payment receive a higher percentage of Feedback compared to those who wait for the buyer to leave Feedback first as confirmation that they are satisfied.

Other sellers use automated tools to leave Feedback and wait until Feedback has been left to leave a comment. Regardless of who leaves Feedback first, eBay encourages both members to always leave appropriate Feedback.

Question:

You paid for an item, but it hasn't yet arrived. Since you paid you expect the seller to leave Feedback first. Should the seller leave Feedback upon receipt of payment?

a. Yes. Since you paid, the seller should leave Feedback first

b. No. The seller should wait until you leave Feedback, signaling your satisfaction with the item and the transaction.

c. No. The seller has automated part of the transaction process using auction management software so the seller should let the system leave the Feedback based on the criteria chosen when the seller programmed the software.

d. Each member may choose the best approach to leaving Feedback for them.

OK, that is a good question - I'll click on (A), and that'll prove what eBay policy says...

ANSWER - INCORRECT

Sorry - That's not the right answer.

Click Next to find out why.

Gee, that's a bit alarming... I better click on Next and read the explanation from eBay...

Question: 4 / 7 Answer Explained

Here's how you can avoid this mistake in the future.

Buyers often believe the seller should leave Feedback as soon as the buyer has paid, and many sellers share this view. Other sellers believe that payment is only one part of the overall transaction and they don't want to leave Feedback until they are sure that their buyer is satisfied. They typically wait until the buyer shows this satisfaction by leaving positive Feedback. Other sellers use automated tools to leave Feedback and program it to wait until Feedback has been left

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Whichever approach you take is acceptable, though sellers that leave Feedback upon receipt of payment receive a higher percentage of Feedback. If the approach your buyer or seller takes matters to you, review the comments left for others in their Feedback Profile page to see when they leave Feedback.

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I just love that comment FROM EBAY that says "Here's how you can avoid this mistake in the future" - it's kind of right on topic for this thread, eh? :^O

http://pages.ebay.com.au/help/tutorial/feedbacktutorial/js_tutorial.html#

Now, isn't eBay amazing? 😉