Returning damaged item without tracking?

dabbleroz
Community Member

Today received an item meant as a little boy's Christmas present (cap).

Paid $6.00 for postage (Australia Post Parcel Post according to listing).

Item arrived in flimsy paper envelope (crushed) with $1.20 of value in stamps attached

(appear not gummed, stuck on with sticky tape, has me curious...anyway). Picture on

cap wrinkled/crushed. Will not be able to give as gift now and will probably have to

source one locally. The whole idea of using ebay was to try and avoid extra shopping

during this crazy period.

 

Anyway, I took pictures of the damage and sent those with a message to the seller.

I also opened up a report/case/claim at resolution centre.

 

Seller is asking/expecting me just to mark the already opened envelope 'return to

sender' and when they receive it they will issue a refund?

 

It is not an expensive item, the whole thing is just annoying and I am not sure how

I feel about plonking this item in a street box with RTS on it?

 

Advice please oh wise ones. Thankyou in advance.