@phorum_junkie* wrote:

Any decent seller for an item that damaged would refund you in full and not ask for it back,


I have experienced some terrific sellers in regards to damage/refunds/part refunds where we didn't even have to go through the resolution centre. Yet they were much more expensive purchases and the sellers stood to lose more. And here I am with a cheap purchase going through the more formal process in hope of getting help - and a refund *if I am lucky*