Thanks CQ. Not harsh at all. That's exactly how I was thinking, but didn't want to violate any policies in my reply. I have just sent a message, not mentioning feedback, so will wait to hear. Given that a lot of his bad feedback says that he won't reply to messages, I am not really expecting a reply back.

I have now introduced my husband to toolhaus!!! Husband only looked at the last 12 months. When I showed him the toolhaus results, he felt really stupid because this seller has a long history of disgruntled buyers it seems.