Forget about ebay in this situation. I never contact ebay about any transaction. You always need to open a Paypal dispute and follow their instructions - they handle refunds not ebay.

TCT

Like i have said before i did contact PayPal and they said the same thing to try and work it out with the seller first before forming a dispute and because the seller was accommodating i did what was instructed of me and sent the item back, the days go by when you are sending items to Malaysia when i stopped hearing from the seller i contacted eBay and PayPal it was the 47th day i have been fighting since.


Like i have said before i did contact PayPal and they said the same thing to try and work it out with the seller first before forming a dispute and because the seller was accommodating i did what was instructed of me and sent the item back, the days go by when you are sending items to Malaysia when i stopped hearing from the seller i contacted eBay and PayPal it was the 47th day i have been fighting since.



 


Forget about eBay  eBay only provides space to list items for you to buy -  PP is the one that deals with payments and offers you protection, they also tell you at every turn that you only have 45 days to open dispute.  As you have the proof of posting the item back, call PP (CALL do not email)  and see if they can help you, but be very nice, because if they will help, it will be at their discretion.  PP does suggest to try to work things out with the seller, but they do also tell you that you only have limited time; so it is fully your responsibility if you disregard that advice.


To call PP, go to your PP account and on the top right is HELP link, click on CONTACT US, get a code, call the FREE international number.

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Voltaire: “Those Who Can Make You Believe Absurdities, Can Make You Commit Atrocities” .