Thanks for that information hus2385.

In all the years the GSP has been in use and complained about on these boards I have never heard of there being a step in the tracking sending the item to Memphis TN.

You live and learn something every day on here.

Would you mind coming back here and let us know what else happens with the tracking and how easy it is to see where your item is please?

It may help when the next person comes here for help.