I get it 🙂 That's why I didn't ask my buyer to change their neutral - It was a fair comment and I couldn't change or fix what was wrong, only compensate for the trouble they had to go to to fix it themselves. I have to say it did sting a bit when I first saw it, so in that sense I understand why some sellers focus more on getting the FB gone than the issue resolved, but it also taught me a pretty good lesson. 

As a buyer, I tend to consider whether it was intentional or not, as some things are in the eye of the beholder (eg what constitutes 'very good condition') so even if something doesn't meet my expectations it may just have been a difference of opinion, a genuine oversight or something else beyond the seller's control, but sometimes you get something that there can be no doubt was intentionally misdescribed, so even if compensation is offered the real problem isn't being addressed where it should be, if you know what I mean.