What to do about this buyer?
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on 31-03-2015 01:19 AM
I live in SEQ and a couple of days ago I received a Paypal Instant Payment for a DVD from a buyer who lives down near Nowra in NSW, except he paid for the item only, no postage, and didn't bother including a note to let me know his intentions, so after having heard nothing from him for over 24 hours, I sent the following email...
I note that you live in NSW yet have elected not to pay for postage, in which case I assume you are arranging to have somebody pick up the above item in person.
Therefore, can you or your agent please call me on (07) XXXX XXXX between 9am - 9pm in order to arrange a mutually agreeable time to pick up the item, at which time I will be happy to disclose my full address?
Well over 24 hours later and I've still heard absolutely nothing from this person and I'm starting to become a little concerned. I'd sooner just refund his payment and be done with it but of course I can't do that without copping a defect and probably a neg. I know it's only been just on 3 days now and chances are that I'll hear from him fairly soon, but what happens if I don't?
Has anybody else had this happen, and if so, how did you resolve it?