Just to let everybody know that I finally received a phone call this afternoon from the buyer and the situation has now been resolved. He was extremely apologetic as he had ticked the pickup box in error, and despite his feedback of 253 indicating otherwise, had no idea how to contact me by email.

So that's one down and one to go. I also had a buyer on Sunday who made a $12 purchase but hasn't yet gone through checkout, and since then he's received an invoice from me and a reminder from eBay, yet still hasn't paid so it looks like I'll be lodging a UPI on Thursday. As I request payment at the time of ordering, I don't muck about. If they still haven't paid after 4 days they get hit with a UPI and go straight onto my BBL. I have absolutely no time at all for non-payers.