Reading more on that link I provided in the OP, there seems to be a conflict of advice from eBay. Two ways of looking at the situation and two differing bits of advice.

 You have the eBay FAQ stating:

A ‘not as described’ item should be materially different from what the seller described in the item listing. This includes:

• Different item or version
• Wrong condition e.g. the listing stated the item was ‘new’ when it’s clearly been used
• Missing parts or components (e.g. a listing for a camera kit stated it would include a tripod, but it’s missing)
• Defective during first use (e.g. TV didn’t turn on)
• Counterfeit item
• Missing major parts or features, and this wasn’t mentioned in the listing
• Damaged during postage

 Versus the MBG policy of:

Not covered

• Items damaged during pick-up or postage or not delivered when the buyer arranges pick-up or delivery of the item (for instance, the buyer arranges freight).

   

   

  I can easily read the MBG policy two ways. One listing a series of conditions that are not covered when "the buyer arranges freight", the other more like a list of scenarios whan the MBG does not apply including (presumably all) postage.

      Very unclear!