Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 03-04-2015 05:28 PM
Whilst policy wording is problematic, or some make it so,
the eBay MBG does cover items damaged during post - see eBay FAQs
http://pages2.ebay.com.au/eBay_Money_Back_Guarantee/FAQs
"What determines if an item is ‘not as described’?
A ‘not as described’ item should be materially different from what the seller described in the item listing. This includes:
- Different item or version
- Wrong condition e.g. the listing stated the item was ‘new’ when it’s clearly been used
- Missing parts or components (e.g. a listing for a camera kit stated it would include a tripod, but it’s missing)
- Defective during first use (e.g. TV didn’t turn on)
- Counterfeit item
- Missing major parts or features, and this wasn’t mentioned in the listing
- Damaged during postage"