@joethenuts wrote:
I think you will find that auspost will only deal with the seller ,as they paid for postage not the buyer,
the biggest problem is was it already damaged [which i dont think so] before sending or by transit.
i would think auspost unless insured parcel will do nothing,but you never know .good luck.
In order to substantiate a "damaged in transit" against AP, the BUYER is the only one who can present the "damaged" goods with the packaging. The seller is normally the only one the AP will discuss lost items, but this is not the case here. BTW I have successfully solved a missing item (as a buyer) with AP without the seller's involvement.
