I think it changes if the seller leaves feedback.

Why bother trying to give great service when I get 4 defects from a customer because it took Australia Post 2 weeks to deliver an order within Queensland. I contacted the buyer about it and said it is out of my control and they didn't even bother replying. I get more and more messages like "I need this by the weekend" also, should I just cancel and tell them to go f off, I have express post if it is that urgent. Basically I worry about the order not arriving in time and then becasue of ebays "policies" I get all the rest of it.

I think ebay are creating spoilt brats. Most customers are wonderfull but there a few that need a bit of schooliing.