Have been using Fastway with our business for nearly 9years and have never had a problem with them. They will even return a parcel at no charge if the customers is not at that address or ring you to make sure it is the right address. (we have got that wrong sometimes). Australia Post do not pick up at your door, have sent back parcels because the customer has given you their street address and not theri PO box number. (this with a very large company in a country town. They would have know their box number off by heart. Fastway is cheaper and faster than Australia Post and they are always my first preference if the customer is in their delivery area.

My problem with the negative feedback was resolved by Ebay and I now am a 100% postive again.