I will do that PJ.
This has got me thinking; is there any requirement or onus on the buyers to prove the items are actually damaged in such a case with eBay's MBG policy? What proof is required other than their "word"?
This is the request sent this morning BTW:
03 Apr:
The buyer (xxxxxxxxx) requested a return (5007902678)
Reason for return:
It arrived damaged
Comments:
Item was at door when I went outside this morning. I opened the packaging and found phone screen cracked. It doesn t work because of this.
So, what would happen if the buyer simply puts in their return request claim to eBay and "stonewalls" me. IE fails to respond in any way to me. If they just wait out the seven days without answering, will they automatically get their refund? Surely they must provide some reasonable proof?
