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on 04-04-2015 01:22 PM
@mbselections00 wrote:
Why not use TRS to show buyers something more like "we have amazing sellers, you probably won't experience a problem, but if you do, we know they'll look after you" *
*and if by some chance they don't, help is available
Absolutely brilliant idea, love it and it puts a refreshing, confidence boosting image across to the buyer as opposed to them seeing negative, what should be last resort measures, around an issue as they do at the moment - as you mentioned, everywhere you click these days, even when you go to leave Feedback (as a buyer) there are options like - Return this Item -
Thank you 🙂 eBay's current marketing strategies have never made much sense to me, I've never understood why they take active steps to minimise the number of sellers that they can call "top rated" or "premium". I mean, in some ways I can understand the "best of the best" promos, but eBay's comes across as 'best of what we've got', as they do little to nothing to instil confidence in their sellers as a whole, don't take serious policy breaches seriously at all from select sellers, and only single out a small percentage of sellers to put their stamp of approval on - some of which is based on following certain marketing strategies and additional services offered, not quality of service provided.