Just to add to what CQ wrote, instead of saving those numbers to a file, when you have your 10 perfect scores, next to the results there is a drop down. Select run similar. That will open those numbers back up and you only have to rename and then add the new item number to the end. I find that usually once you've run a second report, the first one is ready to be read. If it comes up as saying no results (instead of completed), they either didn't rate your stars at all, or they didn't rate all of them. Once you've finished checking all your numbers, you can delete them all except the one you know is a perfect score....ready for next time.

 

I used to just name them with a number, like between 1 and 10, but now I use the last 4 digits of the item number I'm checking. I do that because when I do check, I could be running 20 reports. It allows me to see at a glance which item number marked my stars down. I discovered last week that a buyer marked me down on all 4 stars, despite posting within an hour of payment, despite communicating with him, despite charging exact postage (instead of having the fees added into the postage cost) and as far as I knew, the item was as described. I guess some people never leave 5 for anything, regardless of how good your service is.

 

I know people probably think I'm crazy running reports to see who gave what, but depending on the stars they left, depends on whether they get good feedback, great feedback, or none at all. Plus, it gives me something to do when I get home from work in the middle of the night!

 

My poor stars are looking sad at the moment. They are all missing their right arm thanks to matey the other day. I was proud of all my stars being a 5.