Hello.

I recently sold and item to a customer, and they have paid, via bank transfer. The payment has not come thorugh as of yet,  maybe Tuesday it will arrive in my account.

 But. Since their purchase, the buyer has sent me numerous emails which are rather nasty and the last was threatening to give me negative feedback. I don't really care about the neg, most people can see though the neg comments anyway, plus the comments this buyer has left for others, they will see straight through it...

Anyhow, I want to refund their money and NOT send their goods. As I said, the neg I don't care about, what I do care about is being treated like this.

So, I may have to contact my bank about this tomorrow about this, but can i reverse or block their payemnt coming through to my account, with having their account details?

I have had a couple of bad customers over the years but this customer has really gotten my goat and I'd rather lose a sale than giving them the items they bought.

Cheers.