@5kazam wrote:I agree there are problems at the sorting facilities, and been going on for a few months now.
Two separate packages sent Melbourne Metro in January were broken in transit, 6 days apart. (Before anyone jumps in, when it's Melb. Metro, I don't care how BIG the box is as it doesn't alter postage cost, and I can really stuff shredded paper in for protection.)
Posted a box from Melb to Sydney on 9th April. Still in transit somewhere. AP investigation opened on 16th. No answers yet.
Purchased item on Monday, posted on Tuesday morning - took 3 days to get from Croydon to Narre Warren PO, for delivery today. It only takes 35 minutes by car!!!
Of the 'five different add-on IT systems, which do not function well together' I wonder if one of them is the tracking scanner, as it seems there are a lot (read heaps, as commented on these boards!!), that are only being scanned at the lodgement PO, and then nothing after that. To me that is unacceptable given the amount of money we have to fork out for postage to AP, who say they provide a tracking service which is spadmodic at best.
Just had a parcel take 4 days to go from one side of metro Melbourne to the other.
No scan taken at processing centre.
