the strange thing was the buyer didnt actually demand a refund.

After i politely refused the return request and explained as a small seller i dont have the luxury of large retailers that can return opened and returned items to a supplier and i'd be stuck with a 2nd hand item etc, they sought of just complained to ebay and ask i add more to the listing to make it clearer.. This is what they said and actually made false assertions about what models are compatible and the adapter business.-

 

I would like to check this sellers history (well not me personally) but your team to see if they often have returns asked for as they are selling a product that only fits one certain KIND of Samsung Tablet the Samsung 2 10.1. It fits no other. When you read their add it can be misleading as they state a 30 pin samsung. My tablet the Samsung 4 has a 4 pin connecter and I could not buy an adapter for the 30 pin. Samsung no longer makes the 30 pin connecter for their products. Can you ask the seller to high light that it is only for the Samsung Galaxy 2 10.1. They would not accept a refund or a return product.