Definitely appeal and make that phone call, if you get nowhere ask to speak to a supervisor. Keep it simple, write out what you want to say in bullet point form before you call and don't waffle or get annoyed, you want their help and that will be more forthcoming if you are polite but firm.
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It says in this book I am reading that by 2065 80% of women will be overweight.
See what a trendsetter I am?
