@dylan11235813 wrote:
You might need to visit the mastercard website and look into their policy on chargebacks and what is required from the buyer. I would think something would need returning as well as some sort of proof. If mastercard have breached their policy you could then put a complaint in with the FOS.
At worst I think you could take them to the small claims court. I would be filing a police report for theft as well.
I will look into this, thanks.
