Super, if you can get the signed delivery docket from the carrier by email, then you do a screen shot. And from memory of the member, the3coopers and that thread, he stated that you are entitled to a copy of that. 

We had a guy buy a plant from us. Item was sent EXPRESS post. Buyer received the plant in three days. (Plants packed and sent will last a fortnight).  Buyer claimed, plant looks wilted and will not survive. (Did not send any photo of the plant by the way). We sent the buyer a return shipping label and asked the buyer to return the item back to us. Buyer purposely closed their Ebay case and opened a charge-back with their financial institution. Buyer won. We as sellers lost our payment, buyer kept our item and were charged a fee by Ebay for the case!  A clear case of a buyer scamming a seller. Ebay sellers get zero protection.

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.