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on 22-03-2013 11:00 AM
Just finished a chat with Live Help - according to the agent I spoke to, the fees won't be credited back until the next invoice. That's the 15th of next month for me, so for 3+ weeks there's going to be erroneous charges on my account - makes for bad account keeping as far as I'm concerned.
I then asked when I can expect the rest of my listings to be restored. At first he said he couldn't give me a time frame but that he could "assure me" it would be with the week. 😮 Then, apparently new information came in and it would be within 24 hours.
Still not good enough, so I asked if I can manually relist all the remaining items without causing any issues, and the fees will be credited back. I got a "yes" answer, in writing, so if anything goes awry I have something to refer them to.