Just gone through my past feedbacks and saw one particualr negative feedback that lingers around (last year sale) that bring me to memory lane, which sadly still doesn't seem to have been probably resolved. 

This is what happens. A buyer have brought my item when inevitablly I'm cruising on a ship at the time. Cames back and saw the buyer complaining about not receiving the item. Thus, I managed to post the item in the next few day and it get worst, the buyer want a full refund when the item is aleady post and on its way. The refunds and postage cost me more than what I got paid for.  

Due to bull**bleep** Ebay's buyer protection service, it keep asking me to produce a prove that I have sent the item (this is before the buyer decided to escalate the problem and before I manage to post the item). Why in the hell it doesn't ask me to produce my travel document (valid prove that you can't get to your item in time)?  

Then I got this unfairly judged negative feedback on my profile, stating that I'm rude. How is this rude the only reply I gave at that time was (roughly remembering) 'Well I can't post your item, because I'm on oversea in that week'.