I actually think that a low DSRs result in poorer sales buy the ranking for an item changing and overall sales as well (as in it effects all listings), I have been selling for over two years now and it seems there is a clear pattern of lower sales rates even when 3 or 4 stars are left. There also seems to be a delay of when the actual drop takes place. I do get the monthy rating thing on the 20th of each month and don't mean dropping on that date and also know that losing TRS apparently changes ranking.

I did send them a polite email but no resonse as yet. I am not 100% sure it was them. I think it is against ebay policy to try and "work out" who posted the DSR ratings or impliment a system to do that. I also didn't think they made public the ranking algorythm they use but I have seen posts that would suggest otherwise..

Maybe I can get it removed on the basis that the feedback does not represent the actual transaction that took place. Cant please everyone I guess...