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@spanka4perry wrote:
Ok thanks but can't they take us to the small claims tribunal? I'm curious to see the proof that we sold them the wrong model... Wondering if I should email and ask for it. Say it is the wrong model do they have a case against us at VCAT?

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They can try taking it to a tribunal however even if it made it that far they would have no case and would probably have to pay your expenses as well as their own for wasting the tribunal's time.

Just do as you have been advised and ignore them, buying something pick up and paying cash is the same as buying from a garage sale, items are taken as is and payment signals acceptance of the item in whatever condition it is in.