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on 23-06-2015 04:38 PM
Yeah!! You FINALLY got your refund. An extra four weeks since your last post!!! But I'm so happy you dug your heels in till this was resolved. I guess, like me, it became the principle of the matter more than the $'s.
I agree about the major stuff up - maybe eBay should reword their policy that says if the seller doesn't refund the postage, eBay will and invoice the seller. And it they don't change the wording, then eBay needs to honour its policy without all the hassle. There shouldn't be any need for anyone to go through what you and I have to do, to get what eBay acknowledge we were entitled to.
Bad policy, badly managed.
It's certainly made me wary of buying anything on eBay, and if I do, I make sure it's able to be picked up.