Tippy Toes  when the item didn't arrive with in a reasonable time I informed the seller on the 1st July  the item hadn't arrived at my home address I also asked the seller if the said item was returned to him undelivered .

I received no response from the seller at all.

I then wrote to the seller a 2nd time a couple of days later and informed him that I was now requesting either a replacement or a refund back through Paypal to me.

I also informed the seller  if I did not hear back from him by the 6th July in regard to resolving the matter  I will have no choice but to place the matter into the hands of eBay.

The seller then responded to my 2nd email on the 6th July and said these very words to me,

I suggest you complete the refund request (claim) via Paypal or eBay, this is the normal procedure

 So I did just that, I placed the matter into the hands of PayPal and that is where it sits at the moment .

I have kept an eye on the matter in Pay Pay and up to this point in time Pay Pay have written to the seller 3 times the 3rd time they wrote to the seller  they told him he had to the 1st August to what I assume is to respond by then they will make a decision on the matter.

Up to this point in time as far as I can see the seller has not responded to any of the 3 times that Paypal have contacted him .

I have tried to work this matter out with the seller without involving a 3rd party but it got me no where with him.  

I consider I treated him fairly I didn't even leave a negative feedback for him, by the way I was unaware about the fact until you mentioned it that if I do leave him a negative feedback I will receive a defect too I didn't know that before.

Thanks for that piece of info.