Not really. It is all explained quite clearly in my OP. The only thing I guess I didn't make quite clear was the fact that it was a cancelled transaction and the buyer's payment was refunded and no item was sent. It was an unwelcome purchase with the specific intent of leaving negative feedback, which is indeed what happened, but because of the circumstances, was removed by eBay on appeal.

This is the reason the buyer wants my personal details. She was pretty annoyed that the neg was removed and obviously bears a grudge. I have already been told by eBay that if she sends me harassing emails or attempts any other form of retaliation, to report her to them and they will take further action.

Refer to Clarry's post above yours which refers to the very same buyer. She has already sent him harassing emails even though he never accused her of any wrongdoing by name. Now this person has not only my email address, but my home address and phone number, as well as google images of my home, so perhaps that will help you to understand why I'm so bloody annoyed with eBay right now.

Yes it helps to write all of the details, because I am not privy to other information that clearly you and some of the others posters know about this "buyer" and knowing this certainly changes the post and why you are upset.
I can understand it now and agree. Thanks

I'm sorry to hear about your issues with this particular person Clarry. I was well aware of what you'd been through as a few of us had discussed it via PMs, and I'm sorry to hear that eBay were no more helpful to you than they were to me. As far as I'm concerned, eBay have dropped the ball on this one big time, as they had no right to release my personal information to her.

I've already discussed the issue with eBay via 3 emails, all of which received similar responses to yours. However, as I mentioned earlier, I also spoke with CS and the rep agreed that eBay had done the wrong thing and an investigation has been started. Well that's just not good enough as they've knowingly breached their own User Agreement as well as the Law, and I intend taking this as far as is legally possible.

My issues with this particular person seem to pale into insignificance as compared to what you are going thru.

 

So far she has made a few angry threats about legal action against us or our company along the lines of slander as she believes the post I made earlier about an unnamed scammer was directed at her. Maybe she feels guilty about something?!

 

She also went on to say that she has already instigated legal action against another board member (who she named in the message). I since checked with that member and no such action is occurring.

 

Even if she did take action against us it's baseless as we have made no such accusations. Trouble is we would have to outlay funds in order to defend ourselves against such a threat.

 

IMHO this person needs to be permamently banned fom these boards and NARU'd from ebay permanently (including any future IDs at the same address).

 

We don't need this kind of person in the ebay trading community.

Try the NSW Privacy Commissioner CQ.....ebay is bound by NSW Law in general so that should include NSW Privacy Laws.

Absolutely agree with you Clarry that she should be NARU'd from eBay permanently on both of her current IDs, but I'd go a bit further and suggest that we don't need or want that sort of person in Australia. Ever since coming to the boards, she's done nothing but make threats and intimidate and insult other members, even attempting to buy from them with the intent of leaving negative feedback (in one case succeeding, although that neg was ultimately removed) and a lot of people breathed a collective sigh of relief when she was banned from the discussion boards. One can only hope that the ban is permanent.

Top idea, Lyndal. Looks like I have a few emails to write and/or phone calls to make today. Many thanks for that.

Yes, I'm still waiting for my official legal papers to turn up informing me when I have to front up to court in WA somewhere. I'm wondering how on earth she is going to get my address to send such legal papers. If eBay give them to her then I will also be taking action against them. I will sue them for enough whereby I can retire early.

 

I hope she is reading these forums and not be able to reply due to a permanent ban. At least then she'll know that we're onto her and know there's not a damned thing she can do about it. She can try her hardest as far as I'm concerned, but she will come out the loser in all this.....along with eBay.

I'm sure cq has resolved his angst in the last year. After all he hasn't been back here but has posted on other threads in that time.