Cathy..10 unpaid items is nothing compared to the buyer the OP complained about who has had over 100 unpaid item purchases in 12 months according to the angry feedback comments left for her and you'd have to assume most of those unpaid purchases resulted in strikes.

I have had a buyer blocked from bidding on my tems due to too many strikes so I know the system does work generally, but when a buyer has 100 unpaid item cases then you have to wonder what is going on that gives her apparent immunity.

It's not as if she is only buying from newbies who don't know about putting in blocks for unpaid strikes...she also buys from many high feedback sellers who would have those blocks in place.

I have asked Ebay a few times to investigate this particular seller and have been told she will be investigated...time will tell if any action is taken but meanwhile her unpaid purchases just keep growing.