Sendle.com - using them for the first time

aquamart01 · ‎19-12-2020

I can see why, when I check Sendle reviews, why 30% of people are unsatisfied with their service. 4 weeks to get a parcel from Brisbane to Darwin - estimated time of delivery has changed 3 times. Parcel went from Brisbane, it took 10 days to get to Sydney, then another 7 days to get to Adelaide. Where to next before it gets to Darwin?

I will go back to Inxpress where the service is far better.

aquamart01 · ‎19-12-2020

I have been stung by them, 4 weeks to go Brisbane to Darwin, via Sydney and Adelaide - never again for me.

aquamart01 · ‎19-12-2020

Agree - I will never use them again after the experience I had

aquamart01 · ‎19-12-2020

I will never use them again after my experience. Try Inxpress, I have found them to be good.

lyndal1838 · ‎19-12-2020

No need to post the same information numerous times. We can see all of your replies.

mjlcapdagde · ‎06-01-2021

Dudded buyer here. Thanks for confirming what I was trying to understand just now about two Sendle deliveries. There is no way I would buy if the listing had a Sendle or Fastway/Aramex logo or name on it. The sellers in my case do not use such words or logos anywhere in their listing - it's 'standard parcel delivery'.

This may be of interest to sellers. I have had the Fastway nightmare before and I will immediately dispute the transaction with the seller if my 'Sendle' delivery arrives in the form of (i) a card from Fastway/Aramex saying 'we missed you, please come to a location of our choosing to get your parcel' and/or (ii) a delay more than three days beyond the 7-day estimate. I am not being fully informed as a buyer if delivery details in the listing do not clearly state that a courier is going to be used for delivery.

lyndal1838 · ‎06-01-2021

Sendle is a courier broker. No seller will ever mention them as they use many different courier companies, depending on who is the cheapest for delivery in your area.

siamchen · ‎10-03-2021

cheapest normally means slowest. My parcel is setting at the drop-off location for two days and still waiting for some magic thing to happen. It's really not worth saving 50 cents to get such a mash.

davo1620 · ‎10-03-2021

They must be desperate, this has just come now...

Great news! You have been selected to receive discounted business rates with Sendle, from $5.47. Plus, you can now connect your Shopify and eBay orders to utilise the exclusive rates and for more efficient fulfilment, with our new multi-channel shipping portal.

Your business is now opted in to receive business postage rates due to meeting one of the following criteria over a rolling 8 week period:

160 Sendle postage labels printed
300 eBay transactions
160 eBay transactions for eBay Plus sellers

The discounted business rates for Sendle delivery options will appear when buying and printing postage on eBay.

To maintain the discounted rates, a minimum of 160 Sendle postage labels must be printed via eBay on a rolling 8 week basis.

Opted in? I never asked in the first place. Nearly every order is sent with either the usual $1.10 standard "letter" within Australia, or what was $3.20 Airmail overseas, well it was before the virus made a mess.

And so far it seems to work, and has for nearly a decade now. I "like" how keep calling me a business when all I do is sell off my spare used railway tickets, and buy more for my collection. Not a whiff of business in view..!

retrosell2012 · ‎10-03-2021

Utterly unreliable, unable to contact them or get responses, useless tracking system and yes, my Ebay rating will suffer from using them. Completely digraceful, package still sitting here after 3 days, might as well have walked it to the customer. Their so called 'dashboard' just goes around in circles. NEVER again.