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@digital*ghost wrote:

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@jfmgray wrote:

My main beef with the ontime postage is simply that it is not a reflection on me as a seller buit on the APO.  I post every day - I can't do more than that.  In no way can I fathom why I should be punished if the APO does not deliver on time.  

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That's just it, not all sellers will be, and that's why I have a problem with this system.

 

eBay, in their questionable wisdom, decided to put ETAs on all listings on behalf of sellers, putting in the finer print that it's just an estimate. Unsurprisingly, the ETAs often became expected due dates. And now eBay are treating them like one too, so in a nutshell they're making promises to buyers based on something neither eBay nor the seller has genuine control of, and holding sellers accountable if eBay's promise is not met (in some circumstances, of course).

 

If a seller can prove (via tracking) that they shipped within their handling time, eBay will accept that the delay was no fault of the seller, and they won't get whacked with eBay's proverbial stick. If a seller can't prove they posted within their handling time, suddenly eBay automatically assume the delay has to be the sellers fault.

 

I question this, on several grounds. Ok, fine, I can't prove I posted it within my handling time, but eBay can't prove I didn't, so why do they get to damage my account standing on what is ultimately an unsubstantiated assumption (insert "their site, their rules" replies here). 

 

 

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I wait for the details of the new shipping ontime rules, but my concern is that I am no longer sure that shipping within your stated handling time wilkl avoid a defect if the buyer (or tracking for that matter) shows the item arrived outside the estimated delivery time.  The blurb states:

Items will be considered late only when:

• Tracking shows late delivery and there's no acceptance scan within your handling time, or
• Buyer indicates late delivery