I think it would be a good idea for the neg button to be unaccessable until at least one attempt to contact the seller is made. So many new comers just hit the 'neg' because they are unaware of other avenues. Some not os new, no doubt do it because they can. All sellers should be given a chance to do the right thing, no 'neg' button until a seller has been given 24-48 hours to respond - then if no response, or bad seller, or not good customer service, NEG away to your hearts content, but please give the genuine good seller a chance to prove that some of us do

still stand behind our product, and do still believe in 'customer service! That is all