Hi PJ,

I understand your confusion over this, it is bound to happen with such sweeping product changes. I can confirm for you that Australia Post may, at its complete discretion pay compensation of up to $50 for parcels lost or damaged that have no extra cover attached (ie, tracking only, or tracking + signature).

As always though, if you are concerned about the safety of your sale items we encourage you to take out enough extra cover to provide you with the peace of mind of knowing that neither you nor your buyer will be out of pocket if the worst occurs.

Alice