What about the eBay flat rate satchels? Last I checked, you can purchase Signature On Delivery but not extra cover, and under the old pricing structure, flat rate satchels never qualified for the discretionary $50 compensation, but $1 SOD provided up to $100 compensation, yet now for $2.95 we get....what, exactly, besides the signature? 


 


Add to that, all options other than "leave in a secure location out of the weather" have disappeared from the delivery instructions, and I'm sorry but I have trouble believing it's a "glitch" - what kind of glitch makes all options but the one that virtually necessitates paying $2.95 for SOD if we don't want the parcel safe-dropped disappear, then can't be fixed for over a week and counting?


 


 



 


 


Sorry guys AP are a joke.


$2.95 to ensure it is safe is unfordable on many items.


And my guess is AP are losing more parcels of late so are forcing this added cost and accepting NO responsibility for losing things at all.


As I said a joke. And blatant price gouging.


 


 


Think of this.


More Australia Post lies.
First C & S prices WILL not rise. LIE. Absolute Guarantee.
Now after being PROMISED that the "Do not safe drop option" Will be returned to the options on C & S packages. Now this.


This was asked many times on your Facebook page and many times AP staff guaranteed it was a glitch and would be returned.


I no longer believe a word you lot at Australia Post say.


 


Latest reply by Australia Post to the question about the Do not safe drop option.


 



Please note that as per the response you received from Ben, the original delivery option will not be restored. If you do not wish for articles to be left at the property then you will need to ensure that a Signature on Delivery is purchased.

I hope this information clarifies the matter, I’m sorry if this was not the outcome you were hoping for.

Mel

Australia Post are a joke.
Do this lot never stop the lies.
They need to be stopped.


 


The excuse used to these lies is we did not know or this is a recent decision.


 


Come on AP, decisions to do these things are done months in advance.


You are simply instructed to lie.


So sad for a once great and respected organization.