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on 28-09-2015 12:24 PM
this happened to my daughter, what would you do
she purchased 3 separate small items that was $4.00 each with free postage that went into a large letter $1.40 very light weight .
now what would you do as a seller they can all fit and weigh in a large letter under the 125g weight would you send it in 1 large letter or separately or send it in 1 large letter and give a refund for postage or no refund
---------------------------------I personally would probably send it in 3 separate envelopes but that would be because there does not appear to be any tracking. I figure that a buyer might claim one as not received but it would be dodgy if they then tried putting in 3 separate not received claims.
As a buyer though, my only expectation is that my items arrive safe and sound and in a reasonable time frame, so if a seller sent all 3 of my purchases together I might think-hmm, they made a bit of a saving on postage, but if their postage was listed as 'free' I wuldn't feel i could complain or receive a refund.
Basically, I am just happy to get my items.