I have a chip on the old block about this too. It took about 10 long mins the other day to lodge a few parcels the other day as our household refuse on principle to pay the extra. That was without standing time in the queue -that was way longer !! I have all the time in the world to stand in queues and clog them up

WHY oh WHY is it more expensive to use click and send the proper way - the way it was before -cheaper and less hassle.

We still use their bags just turn them inside out -still not been able to find any cheaper -anyone??

Think our post office is getting fed up as in the long run its more hassle for them to have to process all the parcels the long way rather than us doing it and paying for them at home. So,yes, because I am as stubborn as fudge - I will still be doing it the new/long way -out of principle -perhaps a few months down the line it will make them re-think the prices if everyone does it too.