Well, Henry got back to me and here is his reply

"I promise to God I have not use it yet because my airbrush nozzle and needle is broken/bend so I'm waiting to get parts from China. And it hasn't arrive yet so I bought a new airbrush for a back up. Look at the picture i send. It's been in the tray for weeks. "

Henry didn't answer my question on whether there was 2ml (2cc) of lube in the tube, but judging from his photo is consistent with the amount of Lube that should be there...

Anyways, as mentioned earlier by Harley Babes,  I can't please everyone and will move on from this, Henry is now on my BBL.

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Henry is obviously concerned you think he used some of it & I would say he is telling the truth that he has 'not used it yet'.

I guess your main reply to him should be to swear to God you never opened it or used any either and that the way it looks is perfectly normal, all tubes have a small amount of air at the top, similar to the space at the top of soft drink bottles, sauce bottles etc but nevertheless he would find it still contained the full 2ml as advertised & is a brand new, unopened item.

In the photo, I have to admit it did look like it was full to the brim but I would guess that is because it was lying on its side. I am wondering if the one Henry got wasn't quite as full looking when on its side, so he is feeling his sample wasn't as good as the one in the photo.

Whatever.. it should be obvious to him it was unopened. This is a man who makes mountains out of molehills and feels it is his god given duty to report the slightest hiccups. I noticed that even one of the positives he gave was about a quick refund.

Very high standards, has our Henry!!